The blended Cabin Crew Member Licensing Programme comprises of the following two essential components:
Duration Online: 8 weeks
Duration Practical-Residency: 2 weeks - Practicals to be completed at our training venue.
Course fee: R13 500
Duration: 6 Weeks
Course fee: R16 000
On completion of the Customer Service agent / Passenger Ground Handling course,learners will be eligible to apply for ground positions within the aviation industry. These areas include: Meet and greets,Check-in, Boarding, Arrivals and / Reservations. Chance of employment is increased as handling agents often prefer employing staff members who have airline knowledge.
Although the training is no guarantee of employment we do have an understanding with some companies to contact us when they require trained staff.
The training modules which form part of the passenger ground handling training are:
Aviation General, codes and Abbreviations,Airline Terminology,Travel Documentation,Baggage Handling,Airport Environment - Hazards and Risks & Basic Ticketing
Aviation Medicine,HIV & AIDS and handling of passengers with special needs
Customer Resource Management, Conflict Management, Cultural Diversity
Blended Learning Program for our Customer Service Agent / Passenger Ground Handling, Part Time – Online.
Course Duration: 4 weeks Online and 1 week residency.
Course Cost: R5000.00
Minimum age 17 years
Proficient in English
Minimum Grade 12 or NQF Level 4 (A requirement by airlines when they recruit, not a requirement by EPT Aviation for the training)
Duration: 3 Weeks (15 working days)
Course fee: R6000
Duration: 5 weeks
Course fee: R10 000
To study online you must be able to access and use the e-learning portal of EPT aviation training. It will be the learners responsibility to ensure that they have a good internet connection and a suitable computer with the relevant supporting software. To be able to use the e-learning portal effectively, you will need the following:
An Internet connection at home
A personal email address
A suitable computer
A Front view chest X-ray for initial cabin crew members is required prior to making an booking with an aviation medical examiner as this x-ray forms part of the medical assessment. Burger radiologists in Arwyp clinic in Kempton Park charges our learners R380 for this x-ray. You are not required to make an booking when undertaking this x-ray as the radiologists work on a first come, first serve basis. Once you have had your chest x-ray taken you need to make an appointment with an Aviation doctor. The chest x-ray MUST be taken with to the Aviation doctor in order to get your medical certificate.
Should you be having your medical in Midrand, you can also have your X-ray done at the X-Ray Department, Room 6, Health Emporium, Corner Church and Market Streets, Halfway House, Midrand. Their cost for the X-ray is R400 and their telephone number is 011 312 3942/78
The rates listed above are subject to change so please check prices when making a reservation.
For a list of SACAA accredited medical examiners, please refer to their website: www.caa.co.za – aviation medicine-regular or senior aviation medical examiners list . This site lists the accredited Drs. in South Africa, you can check which Dr is closest to you. Please arrive 15 minutes ahead of schedule as you will be required to complete documentation prior to seeing the Dr.
As many individuals aspire to be cabin crew members it is advisable to attend an ATO who assists individuals with interviewing skills and compilation of CV’s, photographs for their CV’s and cover letters. This will assist the applicant in being better prepared for the interviewing process as many of these learners will be attending their first ever interview.
Do not pay for information sessions on cabin crew member training as the syllabus is available of the South African Civil Aviation Authority’s website or you can attend free information sessions with some ATO’s. It is also a good idea to get this information through blogs, Facebook pages or making contact with learners who have attended the training.
There are many Aviation Training Organisations (ATO’s) in South Africa and you are advised to carefully select the one you choose. Check the credentials of the company you chose to do your training with.
Aviation Training Organisations and schools can NOT guarantee employment. Airline operators advertise, interview and employ their own cabin crew, so be cautious of a crew training school that “guarantees employment”.
Prospective cabin crew members are required to undergo x-rays and a medical assessment which forms part of the licensing process. Have this medical done prior to enrolling for training as this will avoid you paying training fees with an ATO which are normally not refundable should you be found medically unfit. Also check cost of the x-ray and examination prior to committing to a specific laboratory and Doctor.
When searching for a Training Organisation, ensure that the price you are quoted by the ATO is inclusive of all modules and requirements to complete the licensing process. These charges include:
Aviation Medicine Training
Dangerous Goods Training
Fire Fighting Training
South African Civil Aviation Authority Examination
South African Civil Aviation Authority License’